Eficiência na gestão pública universitária: o papel das soluções tecnológicas na Universidade Federal do Ceará

Abstract

This study analyzes the challenges of efficiency in contract management at the Federal University of Ceará (UFC), focusing on the internal phase of public procurement, and proposes a technological solution based on automation and legal innovation. Its main objective is to investigate how technological tools, such as Contract Lifecycle Management (CLM) systems, can overcome identified weaknesses, such as the lack of standardized documentation and the excessive reliance on manual tasks, which undermine cost-effectiveness and legal certainty. The research adopts a qualitative and exploratory approach, structured around literature review, documentary analysis, and examination of best practices in universities and public institutions. Successful cases, such as the Electronic Information System (SEI) and automation experiences at UFSC, as well as comparisons between manual and automated performance, were analyzed. Results indicate that digitization and process automation significantly reduce rework, streamline procedures, and increase transparency, contributing to administrative efficiency and public value creation. Although hypothetical, the proposed solution demonstrates legal and institutional feasibility, aligning with the efficiency principle set out in Article 37 of the Federal Constitution and with the guidelines of Law No. 14.133/2021. It is concluded that technological modernization is a promising path to consolidate more efficient and responsive contract management in federal universities, and future research is recommended with mixed methods and in-depth case studies to validate the impacts and applicability of the proposed solution.