Proposta de otimização do modelo de processo de uma empresa júnior pela utilização da abordagem hibrida Scrumban

Abstract

Software development in many organizations is often challenged by issues such as lack of organization, ineffective communication, and difficulty in task management, particularly in environments with limited resources and high member turnover. These challenges directly affect the efficiency and quality of delivered projects, highlighting the need for improvements in internal processes. In this context, the main objective of this study is to propose enhancements to the software development process of a junior enterprise through the adoption of agile practices from the hybrid Scrumban methodology, tailored to the reality of the studied team. To achieve this goal, a detailed analysis of the current workflow was conducted, identifying recurrent failures and key areas for improvement. Based on this diagnosis, agile practices compatible with the team’s context were mapped and selected, resulting in the design of a new development process. The methodology included the implementation of practices such as backlog refinement, dynamic planning, daily meetings, metrics monitoring (cycle time), and the use of a Kanban board via Trello. Validation involved a diagnostic questionnaire to assess members’ knowledge of agile methods, an explanatory meeting, and monitoring of an experimental Sprint, with results evaluated through participant feedback. The findings indicated significant improvements in organization, communication, task management, and team members’ perception of teamwork, with good acceptance and interest in continuing the new process. It is concluded that adopting simple and adaptable agile practices can significantly enhance the quality and efficiency of software development in junior enterprises, and that the proposed model is applicable to other teams facing similar challenges.