Unlock the power of the USARP method: the USARP tool contribution to usability requirements elicitation and specification

Abstract

Usability is fundamental to the success of digital products. The USARP method (USability Requirements with Personas and user stories) emerged to assist in eliciting and specifying usability requirements. USARP suggests using personas, user stories, and brainstorming sessions to discuss usability guidelines in card format. Although its effectiveness in eliciting usability requirements, USARP must improve its application. Conducting the brainstorming sessions with USARP artifacts, registering decisions, and refining requirements based on them requires different support tools. This work proposes to fill this gap with the USARP Tool, a tool dedicated to eliciting and specifying usability requirements. The USARP Tool follows a client-server architecture and uses technologies such as JavaScript, React, Node.js, and PostgreSQL to offer functionalities such as project management, user stories, brainstorming sessions, sharing and collaboration, card customization, and recommendation. This work provides a practical solution for applying the USARP method in eliciting and specifying usability requirements.