Inovação no setor público cearense: um estudo de caso sobre o Laboratório de Inovação do Ministério Público do Estado do Ceará

Abstract

This is a study of innovation laboratories in the public sector, highlighting their work in the legal field, in order to learn about the reality of the Public Prosecutor's Office of the State of Ceará (MPCE). To this end, the guiding question behind this research is: What are the challenges and potentialities present in the work of the Special Projects Innovation Center/Innovation Laboratory (LINO) of the Public Prosecutor's Office of the State of Ceará? Its general objective is to analyze the methods, impacts and challenges of innovation in public administration from the point of view of social innovation, specifically from the perspective and performance of the Innovation Center and Special Projects/Innovation Laboratory of the Public Prosecutor's Office of the State of Ceará. As a result, the specific objectives were: to identify the nature, organizational structure and needs of the Laboratory; to investigate the strategies and practices developed with the aim of promoting innovation in the context of the Public Prosecutor's Office; and to understand the trajectory of public policy based on the initiatives that contribute to innovation in the institution's daily life. In terms of methodology, this is a case study, which used bibliographical and documentary research for theoretical construction, with a qualitative approach and exploratory objectives. The tool used to collect data was interviews and the instrument used to interpret the data was Content Analysis. It is concluded that LINO is a laboratory on the rise and has shown good results since its implementation, despite facing challenges in terms of its durability and trajectory. The research findings show that this laboratory is on the rise, adopts combinations of technology and innovation, avoiding technological fads and changes in focus. It is also relevant in social projects and programs, has partnerships with universities and other institutions, and adopts research methodologies and disseminates its work. In addition, its impact and recognition can be seen in the awards it has received. It is therefore considered an important sector for the institution.