As competências gerenciais do Secretário Executivo para atuação em consultorias

Abstract

This paper discusses the managerial skills of the executive secretary when working in consultancies. Executive secretaries play a strategic role in organizations and their work in consultancies requires specific skills to ensure the success of projects. The aim of this study was to identify which management skills are attributed to the executive secretary. To this end, a qualitative descriptive study was carried out, using interviews and participant observation as data collection techniques. The results show that the Executive Secretary as a profession is essential, both for society and for organizations. Since they are professionals with skills in communication, organization, information management and interpersonal relationships, they are able to deal with tight deadlines, set priorities, draw up action plans, delegate responsibilities, use time management tools and maintain efficient communication with the team. It can be concluded that the executive secretary's management skills play a crucial role when working in consultancies, enabling them to play the role of internal consultant and bring value to projects and clients. It is advisable that organizations recognize the importance of these skills and invest in their development and improvement, with a view to the growth and excellence of executive secretarial professionals in this specific context.