A atuação do(a) secretário(a) executivo(a) na atividade de consultoria empresarial pela ótica do gestor(a) de pessoas

Abstract

The executive secretary can be associated with the consulting sector, since it has skills and ability to perform different tasks and functions that are associated with the consultant, but we hardly find secretarial professionals acting as consultants in an organization. The main objective of the study was to identify the perception of professionals in the area of people management about the performance of the executive secretariat professional in the scope of business consulting. The method used to carry out this research was descriptive with a qualitative approach. For data collection, a semi-structured interview was used, where a script with 10 (ten) questions was made as a starting point to reach the desired information, People Management professionals from 4 (four) companies in the segment were interviewed of consulting. For the analysis of the collected data, thematic content analysis was used, allowing a more exploratory analysis, seeking to understand the speeches and meanings present in the participants' speeches. The results show that the secretarial professional is seen within the scope of consulting as someone who can support, help coordinators, and consultants in the operational activities of an organization. You can act as a consultant as long as you have knowledge and experience. In the perception of people management professionals, the executive secretary is related to consulting activities when we talk about project management and organizational skills.