Avaliação heurística da rede social Stuttering Society: um estudo de caso sob a ótica da usabilidade

Abstract

Stuttering is a problem with speech fluency characterized by syllable repetition, sound prolongation, and word interruptions. It is a neurobiological disorder caused by a malfunction of the basal ganglia involved in motor control. In recent years, there has been an increase in research on stuttering, with a focus on using technology as a support for treatment. The online platform Stuttering Society plays an important role in connecting people with stuttering, encouraging the exchange of experiences and the search for solutions. The objective of this work is to analyze the usability of this social network, identifying problems based on Nielsen's heuristics, and proposing improvements. Additionally, the aim is to understand the profile of Brazilian users and their needs through the creation of personas.