Responsabilidade social corporativa: estudo comparativo das normas socioambientais

Abstract

The use of social environmental norms aims at giving a higher credibility to the Corporative Social Responsibility (CSR) practices. This study raises the following questions: What are the characteristics of the existing social environmental norms as referred to the evaluation of the productive process, the relations with community, and the relations with the employees and their dependent relatives? What are the convergent and divergent aspects of theses characteristics concerning the integration of the CSR management systems supported by social norms? This is an exploratory inquiry with a qualitative approach in which bibliographical and documental researches, and comparative analyses of the content of the researched documents were done in order to bring a better comprehension of the topic. The studied norms were SA 8000, AA 1000, ISO 14001, NBR 16001 and ISO 26000—this last one is still in elaboration stage. This study reached the conclusion that the norms present similarities in the productive process, in the relation with the community and in the integration of the management systems, yet the complementary application of these norms is recommended.