A Influência do estresse ocupacional no conflito trabalho-família em mulheres do setor de varejo

Abstract

Companies around the world have human capital, regardless of their size or reach within the economy. Society has an influence on the market, making studies on organizational environments necessary. This work brings a new perspective on occupational stress, connecting it to the theory of Greenhaus and Beutell (1985) regarding the dimensions of the Work-Family Conflict (time, tension, and behavior). The research is quantitative and descriptive, using a semi-structured online questionnaire as a means of data collection. The target audience of the survey was thirty-six women working in the retail market. The respondents were chosen because they have been active in the market with the same civil and labor rights for much less time than men, in addition to suffering the impacts of double workday (family and professional). After data analysis, it was found that women in the retail sector suffer from negative impacts generated by occupational stress, so that the three dimensions of the work-family conflict are affected at some level, especially the tension dimension, as the damage found in it is extend to diseases. This fosters the need to understand the organizational environment, as well as its study, to maintain the physical and psychological well-being of employees, thus avoiding chronic health problems and low productivity in a competitive market.