Levantamento dos impactos da pandemia de COVID-19 no gerenciamento de projetos de software no Brasil

Abstract

With the arrival of the new coronavirus, society was forced to adhere to a state of social isolation in order to prevent the spread of the virus. Due to this procedure, companies have adopted remote work as an alternative in order to keep their operations and activities up-to-date. However, this sudden change promoted numerous challenges, especially for practitioners with limited experience with this work modality. The work environment and routine became decisive and had a greater influence on the team members’ productivity. Based on this, this work aims to investigate the changes promoted and the impacts caused by the COVID-19 pandemic on software project management in Brazil, taking into account the perception of project managers, supervisors, technical leaders, scrum masters or of another practitioner who held a leadership role in a software development team. To this end, a questionnaire was developed that was based on a series of questions that were raised on top of related works and key concepts such as: project management, time management, communication management, crisis management, and remote work. Through the questionnaire, 140 valid responses were obtained. Among the main results obtained through this work, it can be highlighted, for instance, that problems related to incomplete scope may be related to the practices of defining time estimates for each activity, activity priority list, goals for the project and and preparation of schedule using the definition of project milestones, considering that the problems related to the scope decreased while the number of participants using these practices increased.