Atuação de secretários assessores na esfera pública: identificando fatores que geram a motivação em uma Secretaria Regional do Município de Fortaleza – Ceará

Abstract

Organizations today demand from their employees greater qualifications, commitment and consequently employees capable of facing challenges and achieving new goals. In this context, is inserted the public sector considered by many as synonymous of lack of quality, excessive bureaucracy and slowness, giving an idea of slowness and poor service on the part of their servants in providing the services offered to the population. These are often unmotivated and end their actions, reinforcing this feeling in common sense. From the demands of the labor market, it is clear that the profile of the Executive Secretariat professional has changed over time, and that several skills have been necessary to achieve satisfactory performance in this role. It is considered of utmost importance that the secretariat professional feel valued so that in a positive way they can feel motivated and unleash their full potential. This paper aims to analyze the motivational aspects of secretaries advisers in public management of a Regional Secretariat of Fortaleza, Ceará. Therefore, a qualitative and descriptive research was performed. We used the interview technique and used as a tool for collecting information the script applied to four servers of a Regional Secretariat of the city of Fortaleza, Ceará: three advising secretaries and a manager. For information analysis, discourse analysis was used. After analyzing the results, it was concluded that the motivational aspects of the advising secretaries in the public management of the Regional Secretariat investigated, in general, are satisfactory, because despite the difficulties and challenges faced, the advising secretaries who participated in the research felt if recognized by their managers and this is a motivating factor for them to continue to develop their public sector activities with quality.