Design thinking como estratégia de inovação em biblioteca escolar

Abstract

Investigating the use of design thinking in the promotion of services and products in the school library is the theme of this research, whose objective is to analyze design thinking in its structure and form of application in the school library, identifying the relationship between innovation and the school library, investigating its applicability and verifying the understanding that librarians have on the subject. Regarding the methodology, the exploratory research method was used, based on a bibliographic research in order to enter the research theme. As an instrument of data collection, an interview script was produced in order to dialogue with librarians in Brazil, more specifically those who used design thinking. The data obtained through the interview were analyzed and interpreted in the light of the theoretical framework of this research. The results demonstrate that the use of this innovative approach proves to be efficient and effective, bringing benefits to the entire information unit, such as the strengthening of team spirit and better products and services offered to users. We conclude that the applicability of design thinking extends to any work environment and that librarians should benefit from the use of such methodology.