Nível de satisfação no trabalho dos funcionários da área de produção em uma metalúrgica

Abstract

This research analyzed the level of job satisfaction of employees who work in a metallurgical industry in Ceará, having as reference the Scale of Job Satisfaction (EST), by Siqueira (2008). The research approach is classified as quantitative and the type of descriptive research, using as sample 96 employees from the production sector of a metallurgical company in Ceará. Data collection took place through a questionnaire with 25 questions, the same containing five dimensions of job satisfaction: with the relationship with colleagues, with the nature of the work, with the boss, with the salary and with the promotions. In terms of results, the general level of satisfaction of the company's employees is high. Analyzing the level of satisfaction by dimension, there is that of job satisfaction, it was observed that satisfaction with the boss had the highest average among the five factors surveyed, while satisfaction with the salary had the lowest score. However, all five dimensions were identified with a significant level of ‘satisfaction’ among employees in the production area.