O estresse na vida dos mecânicos e dos pilotos em uma empresa responsável pela manutenção de helicópteros

Abstract

This research aims to investigate occupational stress on mechanics and pilots in a company responsible for helicopter maintenance. In order to satisfy the general objective of the research, five specific objectives were listed, namely: to detect the stressors existing in the mechanics and pilots activities; understand which strategies are used to deal with stress; know the feeling of mechanics and pilots about work; identify the conception of air professionals in relation to work; indicate stress level and symptoms of mechanics and drivers. For this purpose, a block of questions was used that first sought to verify sociodemographic and socioprofessional data, then sought to ascertain stressful obligations, how to deal with stress, and to detect personal impressions and job satisfaction. Finally, the health effects of mechanics and pilots were verified through the Lipp Stress Symptom Inventory. Through the study carried out it found that 28.57% of the mechanics and 33.33% of the pilots are in the resistance stage. 71.43% of mechanics and 66.67% of pilots are not at any stress stage. Living with the immediate boss was considered by mechanics as the most stressful activity, in contrast this obligation was pointed out by the pilots as the least stressful. The stress coping strategies chosen were anticipation of negative consequences and more intense involvement in tasks, respectively mechanics and pilots.