Análise de processos empresariais: um estudo de caso em uma empresa têxtil

Abstract

The present study has aimed to formulate a specific improvement in a process that would reduce costs and increase productivity in order to enhance a hammock factury net profit. The methodology used on this study was adapted from Valle and Oliveira (2012), the steps used to implement the analysis were relied on the most important improvement opportunities, called in english as quickwins, which specifically means quick gains. The enhancing targets were defined as 90% minimum, which was easily reached with small punctual changes in the process activities chosen in the study. The financial analysis, process flow chart drawings, tables and figures were made using the Microsoft Office 2011 software and it's tools. The whole study was applied in 4 steps, the first step was: process analisys preparation. The second step was: optimized process selection. The third step was: improvements identification. The forth step was: optimized process implementation. It was possible to observe that simple and targeted strategies can positively affect the company's income, somehow there was not only a cost reduction thru the methodology application, but also a meaningful increase in the employees global awareness, someway making all the studied processes easier, as well as the possibility to perform brand new studies.