Identificação das ferramentas e técnicas de gerenciamento de projetos utilizadas nas empresas de desenvolvimento de software do estado do Ceará

Abstract

In project management, the tools and techniques are increasingly gaining ground, offering a wide variety in today’s marketplace. Therefore, this work describes a research whose main objective is to intetify the tools and techniques used in software development companies in the state of Ceará. For this purpose, a questionnaire was elaborated addressing issues related to the characteristics of the project manager, the characteristics of the company in wich the project manager is working and the tools, techniques and artifacts generated during the management of scope, cost, time and communications. This questionnaire was carried out with the professionals of the area of project management presente in the software development companies of Ceará. The main results obtained through this work were the analysis of the answers obtained in the questionnaire, where it can be emphasized, for example, that project managers who have PMP certification tend to have more experience as a project manager, to have a postgraduate degree is a strong trend among project managers who hold PMP certification and large companies tend to have project managers with PMP certification. In addition, a list was made of the main tools and techniques currently used in project management of software development companies in Ceará.