A importância do profissional de Secretariado Executivo: percepção de atuação do ponto de vista de gerentes jurídicos

Abstract

The Executive Secretariat professional has gained considerable space in organizations, acting in a multiprofessional way, due to the flexibility of its profile, and the development of attributions and competencies. However, despite the changes in professional performance, knowledge about the profession still needs to be expanded. This problem originated this research that has as a research question: what is the perception of legal managers about the executive secretary's performance? Its general objective is to analyze the perception of legal managers about the performance of the executive secretarial professional. Methodologically, a qualitative and descriptive research was done. A structured interview technique was used with three legal managers. An interview script was used to collect data. It was concluded that in the perception of legal managers this professional has essential characteristics for the legal area, emphasizing the need for ethical stance. It was considered that this action occurs in a strategic position, articulating knowledge, transforming data into structured information and influencing the decision making process and that can contribute in the legal scope with tasks of procedural consultations, jurisprudential researches, protocols and digitization of documents of evidence and petitions, control procedural deadlines, in addition to routine secretarial activities.