Análise do estresse ocupacional em funcionários de uma empresa de refrigeração

Abstract

Most Brazilian workers suffer from stress, caused by a variety of reasons. Work has been an important factor for the emergence or aggravation of stress in the population. Some professional activities may be more stressful than others. Thus, this research has as general objective to analyze the characteristics of occupational stress in employees of a company from Ceará that is active in the refrigeration activity, and as specific objectives: analyze the stress levels in employees of a refrigeration company; identify the most stressful activities of the profession; to check which strategies are most used by employees to deal with the stress generated by the work; and know the feelings and opinions of employees about their profession. In order to achieve these objectives, a quantitative research was carried out by applying a questionnaire in a valid sample of 49 employees from three different positions. This questionnaire was based on the Lipp Stress Symptom Inventory, containing 52 symptoms of stress at different intensities and periods. By analyzing the obtained data, it was verified that a small portion of the sample had levels of stress that varied from moderate to high. Thus, it is necessary to take measures to reduce the stress levels of these professionals, increasing the quality of life and preventing the evolution to a more serious level, which can bring irreversible damages to the physical and mental health of the individuals who suffer from this condition.