Adaptação da ferramenta de gestão relatório a3 da toyota para auxiliar no desenvolvimento do time de operadores mantenedores do programa tpm

Abstract

This research had the main objective to develop the TPM team maintenance operators by using the A3 report management tool. The specific objectives of this paper has been to present the main concepts related to Total Productive Maintenance, to characterize the main types of A3 reports and to identify opportunities in applying an A3 report to develop TPM operators. The methodology is presented as an applied research that addresses problems in a qualitative manner and, in the light of the objectives, it is classified as a descriptive research. In developing this work, some technical procedures were used, such as literature and documentary research and case study. In the case study are shown five steps necessary to carry out this research and the results obtained in each stage. These results were TPM team participation in 36% of the service orders in the semester, which represents about 240 hours of service reduction for the mechanical maintenance team; a total of 70 hours of training during the semester; a 5% increase in the acting areas of the operators and a better organization in the development of maintainers operators due to the A3 report adaptation, besides the opportunity to observe the professional growth of each operator over time.