Aquisição de conhecimento para comunicação na consulta de enfermagem com o cego

Abstract

Objective: to evaluate the acquisition of knowledge of nurses in the nursing consultation on communication with blind patients. Methods: evaluation research, carried out by questionnaires applied before and after the experience of an educational program of an e-learning course. We used Contextual Lexical Analysis software for a Set of Text Segments for lexical analysis of the data. Results: 24 nurses participated in the pre-test and 11 in the test. Before the course, there was limited dominance in the thematic, especially in the non-verbal form. There was a predominance of the use of speech and writing in the nursing consultation. After the course, elements, we observe the apprehension of forms and functions of verbal communication; Improvment of non-verbal theories dominance; And their applications in the consultation with blind patients. Conclusion: the educational program allowed the nurses to acquire knowledge of verbal and non-verbal communication with blind patients in the nursing consultation in primary care.