Intraempreendedorismo: um estudo sobre o perfil e a atuação de secretariado executivo no contexto contemporâneo

Abstract

The secretary is no longer only a person responsible for scheduling appointments, welcoming clients and answering telephone, instead she becomes a versatile, creative and innovative worker. The Executive Secretary is an important activity occupying a highly strategic role in the current organizational structure. This study aimsto identify the practices in action intrapreneurial professional executive secretarial and to ascertain the importance of these practices for the profession. We conducted a survey with graduates who have experience and who work in companies from different segments. A qualitative research was conducted from a literature review followed by a survey. A questionnaire was used as a research tool. After examining the survey, we conclude that the executive secretary has been standing out into the organizations, increasingly acquiring decision power, knowing to deal with complex situations, and innovating in your area. Nowadays, the secretary performs functions worthy of a professional entrepreneur.