O uso da tecnologia da informação (TI) na prática das atividades secretariais

Abstract

In the face of globalization and constant technological advances, it is necessary that these executive secretarial professionals seek to upgrade and to remain competitive in the job market increasingly demanding. The research has the objective to analyze the use of information technology in the practice of secretarial activities, in addition to identifying the secretarial activities that are carried over by these professionals surveyed and identify ITs that they use in everyday professional environment. This study, that has a quantitative and descriptive character, has as base a bibliographic search on the executive secretarial professional facing the globalization and technology in an increasingly competitive job market. As a source of data collection, was applied a questionnaire with professionals from the state of Ceará that was practicing secretarial activities in the company where they work. From the results obtained, it was noticed a strong relationship of the professionals that develops secretarial activities with the use of technology to optimize the practice of their activities. However, it was evident that many companies still do not seek to encourage the improvement of these professionals in the knowledge of technologies.