Sistemas integrados de gestão empresarial (ERP): implantação na construção civil - um estudo de caso

Abstract

The recovery in the sector of Construction, came a more competitive market, demanding and globalized, leading companies in the industry to pursue the development of solutions that enable their survival. An alternative was found to reduce costs, streamline obtaining information and developing and modernizing their internal processes with the use of Integrated Management Systems Enterprise, because these supply companies tools that enable them to better planning and management of their works, channeling information and knowledge from various sectors and then directing them in such a way that all that information and knowledge are used for construction. The bibliographical study brings the concept of these systems, focusing on the process of management in construction, using the integrated management system with the use of software. We will present a kind of integrated management system for the execution of works in construction, describing its modules, listing the benefits and difficulties occurred during its implementation and use. The case study was grounded in the author's experience as a planning manager with expertise in the implementation and use of ERP system - Informacon aimed to assess the difficulties encountered in the design implementation of this system in a construction Ceará, located in the city of Fortaleza. The conclusions were that the main difficulties encountered are related to the high cost of implementation and training of staff, and resistance to change of management culture traditionalist.