Indexar para quem? Ou o conflito entre a linguagem natural versus linguagem controlada

Abstract

The information society and knowledge, because they are environments that change constantly, people require new skills. With the “information explosion”, the knowledge has changed causing the skills and professional skill were adequate, and so develop them in order to live and produce positively. The objective is to map out how the user of the Federal University of Ceará Library System prepares its search strategies in the online catalog and compare them with the language used by indexes of the institution. This is a descriptive research using quantitative approach. The survey was elaborated the research taking as basis the 2014 year management reports of Pergamum the Federal University of Ceará. The Pergamum – Integrated Library System – is a computerized data management system, targeted to different types of Information Centers. The users who searched in the online catalog of Pergamum, available on the university library portal of UFC in 2014, we used natural language and, in most of cases, the search for words. So, in ephemerality times and an infinity of information available, select the one that is useful for the user, becomes crucial role, so that the tool options are optimized. The information systems are harmonics with the profile of the public to use them, since his interface, as well as at the time of indexing of informational items.