Contribuições da teoria das restrições para a gestão da produção: aplicação em uma indústria de laticínios

Abstract

Faced with an economic scenario of change and constant adaptation, focused on producing at competitive costs, increasing profit and optimizing the productive activity of companies in general, it is also essential to adopt new instruments or management models that allows the reach of organization’s goals and the success of decisions within the company. In this context, the Theory of Constraints is inserted, an approach of the Administration of the Production that aims the continuous improvement in the organizations from the management of its restrictions. Thus, from the Theory of Constraints (TOC), this study aims to investigate the main contributions of this theory to the production’s management in a small dairy industry. For this, a case study with a qualitative approach was carried out in a dairy industry in Ceará through data collection in company documents and direct observation in the period of four months. With the application of the five-step TOC optimization tool, it was possible to identify and explore the main constraint of the productive system, suggesting then a change in the productive process that would allow not only the elimination of the restrictive resource but also increase the productive capacity of the production line which the restriction was inserted. Therefore, considering the reality of the dairy industry, with the presence of different restrictive factors that makes it difficult the production management and the achievement of the goals, the adoption of the Theory of Constraints in this study allowed the achievement of positive results in the dairy industry object of this study and allowed the creation of new application perspectives of the Theory of Constraints in the dairy industry, as well as in other branches of activities.