Gestão por competências: modelos e abrangências

Abstract

Management by competences is one of the most modem tools in the field of human resources management and has been well applied in big Brazilian enterprises. Based upon this evidence the present paper tries to describe different competence management models used in these kind of enterprises. A multiple case study of descriptive-exploratory nature was developed with nine big enterprises in São Paulo. First, a conceptual revision classifies differences between many "competencies" approach and argue about individuals competencies and organizational strategies relationship. Next, the observed models are analyzed in terms of the convergence and divergence with this conceptual base, as well trends are detected based on the models and his expressive differences. The main results of the study points to the importance of the development of the competence management system very dose to the organizational strategy as well as to the necessity of a well designed model, which contemplate all human research sub-systems, the functional areas and the related working places, and also possible natural resistance that occurs during its implementation. The integration of psychological and administrative knowledge concerning management, competence, human resources and organizational strategies can improve the process of conception and implementation of the model.