Os serviços de informação na Biblioteca de Ciências da Saúde da Universidade Federal do Ceará (UFC): Reflexões sobre a avaliação da disponibilização e uso.

Abstract

The present information and knowledge society with the explosion in the generation of information and communication’s process brings the worry on the ability of organizations to implement information services. Information Services is a collection of services offered by the Information Units, such as: research, loan documents, bibliographic, selective dissemination of information, among others. Objective is to investigate the information services of the Library of the Health Sciences (BCS) of the Universidade Federal do Ceará (UFC). This is a research of bibliographic and documental whose data were obtained in the management reports of the institution. BCS offers a number of informational services among which are: user’s education that reached 3.796 students, supporting the preparation of scientific papers with a total of 87.030 procedures performed and 4.686 attendances relating to the request and document delivery via bibliographic exchange. The BCS has been continuously endeavoring to provide information services that will meet the needs of their academic research community. Keywords: Information Services;