Conectevidas: desenvolvimento de uma aplicação para conectar profissionais de saúde a pacientes que necessitam de atenção domiciliar

Abstract

In the context of the challenges faced by the Brazilian healthcare system, marked by issues of access, quality, and humanization, there is a growing need for solutions to enhance service delivery. This work presents the development of the ConecteVidas platform, a technological solution that connects healthcare professionals to patients requiring home care, aiming to optimize the efficiency and availability of healthcare services. The research adopted an applied approach, combining quantitative and qualitative methods. Initially, questionnaires were administered to 80 participants in Quixadá-CE to identify demands and essential requirements for home care services. Based on this data, the application was modeled and developed. Platform validation was conducted through usability tests with 10 users (5 patients and 5 professionals), who recorded an average rating of 4.6 (on a scale of 1 to 5) for ease of use and 100% adoption intention, demonstrating the interface’s intuitiveness and the efficiency of operational workflows. The results indicate that the platform provides a solid foundation for improving access to and efficiency of healthcare services, fostering more humanized interactions between patients and professionals. Despite limitations arising from the restricted geographic sampling and controlled testing environment, the study highlights ConecteVidas’ potential to transform home care delivery and create new opportunities for technological development and employment.