Modelagem de processos dos estudos de estabilidade farmacêuticos utilizando o bizagi modeler

Abstract

Companies are increasingly looking for strategies to improve their efficiency and processes. In this sense, Business Process Management (BPM) done correctly can be responsible for providing benefits related to optimization, reducing production bottlenecks and increasing an organization's competitiveness in the market. In this way, the present work aims to carry out and analyze the mapping of Stability Studies in a pharmaceutical industry located in the state of Ceará. Stability studies are the activities that the company needs to carry out in order to determine the product's shelf life, among other factors. To this end, brief definitions of the concepts of process management and stability studies were exposed for a better understanding of the rationale established in the work. In addition, the current process information was obtained through meetings, being modeled in the Bizagi Modeler software using the BPMN notation (Business Process Management Notation). After modeling the current model, opportunities for improvement were identified, which were verified and proposed through the 5W1H action plan. Furthermore, the process was mapped after the listed changes. Therefore, it was possible to verify, through the results presented throughout the study, that process modeling provides a greater systemic view of the process, allowing strategies to be implemented to reduce rework, errors, tasks, time, etc.