Análise da percepção dos funcionários de uma instituição financeira sobre a relação entre universidade corporativa e o desenvolvimento de competências gerenciais

Abstract

This study has the general objective of analyzing the perception of employees of a financial institution about the relationship between corporate university and the development of managerial skills. For this research, of a qualitative nature, semi-structured interviews were conducted with eight management-level professionals from the financial institution under study and who have a considerable degree of affinity with the organization's Corporate Education platform. For analysis, the technique of content analysis was used. In the results, it was found that the Corporate University under study plays an important role in expanding the repertoire of knowledge of the professionals of the company under analysis, offering a wide range of training aimed not only at the position in which the employee is, but also academically on topics of interest to employees at different hierarchical levels, although this work focuses on managerial levels. However, the data also reveal difficulties between reconciling certain courses and time management in carrying out employee activities. It is also highlighted that the UC platform is not solely responsible for skills training, as it is clear that this development goes beyond the programs offered by its Corporate University.