Aplicação da teoria das restrições em uma empresa de distribuição de água potável

Abstract

It is seen that in the environment of many companies there are factors that limit their production process, and these factors are the bottlenecks. The theory of constraints comes as an indispensable tool to identify these bottlenecks, together with the demand forecast that when well established can lead the company to an improvement in inventory management and identify the bottlenecks that limit production, leading the company to have better monitoring and dimensioning of its resources, directing forces to solve the limiting factors that may be harming it. Thus facilitating decision-making based on concrete information, to obtain interventions against these limiting factors. Based on this context, the objectives of this work are to identify bottlenecks in a drinking water distribution company, applying the theory of restrictions and thus plan interventions to obtain and increase the productivity of a given company. The methodology addressed in this present work was based on a collection of data from several literary documents and a research study was carried out - action a company. As acquired results, the company under study was able to expand its profits reaching the goal and greater growth. Thus, it is known that with the application of the theory of constraints, also known as Theory of Constraints (TOC) and with the stock management tools, it was possible to expand the system, generating greater profit and a high level of satisfaction with customers, as well as as the company reached a growth in some months of 206% in the production of monthly billing and in the daily production of 28%, using the same resources only solving the factors that limited the process.