Aplicação da manutenção centrada em confiabilidade para melhoria do transporte público escolar: estudo de caso em uma instituição de ensino superior

Abstract

In recent years, Brazil has witnessed an increase in the offer of places for Higher Education Institutions (HEI), provided by the introduction of various public policies. The increase in this number is, in part, due to the expansion of HEI to medium and small regions. Alongside this, a problem developed: the dependence of public transport on the part of students residing in neighboring cities to travel to the teaching centers. Thus, the provision of safe, quality and available public transport in schools is fundamental for the satisfaction of users and for reducing school dropout rates. Therefore, the objective of the study is to use the concepts of the Reliability Centered Maintenance (RCM) methodology to generate improvements in public transport in schools and, consequently, in the service provided to students at UFC, Campus Russas, residing in the city of Jaguaruana, located in the interior of Ceará. For this, it adopted as methodological procedure the case study and the survey (survey), using a qualitative and quantitative approach, with exploratory and descriptive objectives, having its nature characterized as an applied research. Thus, the first stage is composed of the survey of concepts about the themes worked, while the second presents the collection and processing of data, and in the third stage, applying the RCM methodology. As a result, the need for intervention in the lubrication and cooling system was obtained, for which it was possible to identify the failure modes, significant functions and define the applicable and effective aintenance activities to the system components, which allowed the preparation of the plan maintenance.