Proposta de um plano de manutenção em uma indústria de cerâmica vermelha : um estudo de caso

Abstract

The competitiveness of the market has driven organizations to seek, increasingly stand out from the competition. They have been seeking to add quality as a competitive advantage through the management and improvement of their processes. Given this scenario, maintenance management plays an important role in the planning and management of companies, because for customer satisfaction and meeting deadlines, production is not allowed to be interrupted by unscheduled stops due to machinery failures or breaks. In this sense, the present study had as objective the elaboration of a maintenance plan for the machinery of the productive sector of a red ceramic company, located in the interior of the State of Ceará. The proposal sought mainly to improve maintenance management, in order to reduce the number of stops in production due to equipment failure and to have greater control of the processes. For this, a review of the main concepts about maintenance was carried out, as well as, techniques and tools. Then there were interviews with employees in the area, in which it was possible to collect information about the production process, the sector and the actions currently carried out. With the information’s, it was found that the company did not have any documented control or procedures of shutdowns, corrective or preventive maintenance, or even procedures related to its management. In view of these issues, the proposal for a maintenance plan was elaborated, aiming at its planning and control, through standard procedures, sector organization and in the construction of the historic through thescripts and orders of documents elaborated.