Gestão do conhecimento como recurso estratégico em gestão de pessoas: uma revisão integrativa.

Abstract

This study aimed to carry out an integrated review of empirical articles on knowledge management in Brazilian organizations, published in the last ten years, emphasizing the use of knowledge as a strategic resource in the area of people management. The prevalence of qualitative studies utilizing interviews and documental analysis was perceived, approaching the perception of managers, and the emphasis on learning processes and organizational development, through the creation and sharing of knowledge, as essential factors for the survival and competitiveness of organizations. However, the results of the articles are difficult to generalize due to the particular characteristics of each organization and the influence of the organizational culture in the processes of knowledge management and people management. Organizational culture is also highlighted as a factor that can positively or negatively impact on knowledge management initiatives and on which people management must act, promoting the flexibility and adaptability of the organization.