Gestão da inovação de uma empresa do setor de energia sob a perspectiva da Norma ABNT NBR 16501:2011

Abstract

According to Volpe Filho and Alvarenga (2010), the lack of investment in the electricity sector was one of the factors that contributed the most to the energy crisis at the beginning of this millennium, in this context there is a specific legislation requiring investments of 1% of Net Operating Revenue of generation, transmission and distribution subsidiaries or Research and Development and energy efficiency projects. In addition, the distributors have their pricing associated with the service provided, making extremely important the maximum use of financial and human investments in RD & I - Research, Development and Innovation - in projects that can positively impact organizational costs, the efficiency of distribution lines and consequently in the result of tariff revisions. Considering this scenario, the main objective of this work is to analyze the adequacy of the Innovation Management practices of one of the largest companies in the country’s energy sector, in line with the guidelines established for innovation management systems in ABNT - NBR 16501: 2011. With this objective, a bibliographical research was carried out that allowed a deeper understanding of the norm, as well as methodologies that could measure this adequacy. Then, the method proposed by Silva, Hartman and Reis (2008) was adapted so that it could be used to define the degree of adequacy of the Innovation Management System (SGI) to the guidelines of the standard. The work then proceeded with the application of the adapted method, which counted on a study of the company's GI practices, mainly through observations and documentary research. The results showed that the organization in question is "Adequate to Standard", that is, that its practices meet in more than 80% the proposed guidelines. As a secondary result, the study also pointed out which axes of NBR 16501 should be explored and developed by the company so that the Innovation Management System can fully meet the established requirements.