Gestão do conhecimento aplicada à gestão de projetos: uma análise em empresas de desenvolvimento de software

Abstract

This work has as main motivation to study and analyze the difficulties between the insertion of knowledge management in software development. With this, it is able to be observed the various problems that companies face for not using knowledge management in their projects and with this is put in the foreground the importance that knowledge has in organizations. The proposed work is represented by a research that aims to analyze how software companies are applying the practices, techniques and tools of knowledge management in their projects. The development of this work begins with a research by the practices, techniques and tools of knowledge management in the literature, to serve as a knowledge base and understanding on the subject, where the next step is to collect these practices directly in the software companies previously selected, where it will have the aid of a script to carry out the interview. Finally, the work presents as a result some analysis on the practices, techniques and tools of knowledge management found in the literature and in the companies interviewed.