Papéis gerenciais: o profissional de secretariado atuando como gestor

Abstract

Globalization has made the professional secretarial acquire new skills and competencies thus taking a new position in the organization, the posture of secretarial manager, and so began to incorporate managerial roles in his acting. This study aims to investigate whether professionals Secretariat assume managerial roles in his acting. In relation to scientific methodology, if - ranked research as qualitative, exploratory and taken through a field survey using a questionnaire containing objective questions that guide the actions of secretarial professionals working as managers. The questionnaire was administered to 30 (thirty) professionals working in the area. With the data analysis the presence of managerial roles these professionals found it revealing that the professional secretariat acts or can act as secretarial manager . The professional secretariat should cherish the incorporation of skills and managerial skills in your profile, so you can perform to the best of the organization, contributing to the organization and to obtain good fruit developing the profession.