Estudo sobre a motivação dos graduandos em Secretariado Executivo a partir da teoria dos dois fatores de Herzberg

Abstract

People have become competitive elements in organizations, so the importance of investigating whether the undergraduate executive secretariat of the Federal University of Ceará are motivated, if that factors influencing motivation for this? The study‟s general objective is to investigate whether undergraduates Executive Secretary of the Federal University of Ceará are motivated / demotivated or satisfied / dissatisfied, as the theory of two factors Frederick Herzberg. The methodology applied in this study was qualitative and exploratory, a literature and a field survey in which the sample was 35 respondents was conducted. Among the motivational factors, professional growth factor has been identified as a causative factor of motivation among professionals. The hygiene factors: salary and job security were identified as causing dissatisfaction. The conclusion from this research is that the undergraduate secretariat are motivated and satisfied.