A visão dos colaboradores sobre a gestão de pessoas baseada no modelo de competências

Abstract

Within a business environment, employees can be great allies in the quest for success. This condition depends, however, how motivated they are to the company’s progress. A tool well known and used today is called Management Competency. It interferes directly in two important areas: quality of service and recognition Competency Management has the primary goal, identify needs and evaluate the organization, its employees, which have the most potential to address these needs, as they were within the mandate of a particular position. This study has a main objective to investigate what actions promoted by people management based on competency of a company in the automotive industrial sector have influenced positively in the performance of employees. To undertake this work was necessary to use a methodology that would address specific technical research outlined by the literature, documentary and survey, based on a qualitative case study on Ford Motor Company – Troller Division. Therefore, we also consulted several sources of research, such as books, internet, articles and other material transferred by the internal study. To identify the practical features of the system of that company and measurement of the employees perception of these actions and its relationship with their personal and professional development, was applied an individual questionnaire with 141 employees of Plant in Horizonte/CE. The measured results showed that the system of management by competence of Troller is not very published with regard to their features and functionality, and that employees are not fully integrated with the current model, although this, with a few flaws, is well structured and based on theories found.