Modelagem do gerenciamento de contrato da construção civil na administração pública usando a metodologia EKD

Abstract

The contracting of public works is, by definition, complex, and its success depends on many varied and interconnected parts. Choosing the most appropriate type of contract in relation to the contractor's compensation method is one of the most essential decisions. Public procurement should be for service providers who meet certain qualification criteria. The verification of the fulfillment of these criteria must be done individually for each process, being associated with the need to present the corresponding documents. The fate of all projects is closely related to the drafted contract. In each project, it is necessary to have a suitable contract in force; otherwise, it may have negative consequences for all parties involved. Failures can cause delayed schedule, excess costs, inadequate quality and safety, and several others. What has been seen is that, in most cases, contracting by public clients is based only on the lowest price, thus making it difficult to comply with the rules and meet the challenges. In contracts, penalties are for breach of deadlines and poor results in quality control. Contract managers must be prepared and well-defined to respond to short deadlines, tight budgets and the required quality. Therefore, the present work seeks to propose the objectives model, business rules model, business process model and actors and resources using Enterprise Knowledge Development (EKD) - organizational modeling methodology that facilitates the acquisition of knowledge of the structure organizational and strategic planning and assists in the identification of organizational requirements; also propose a flow map of the main responsibilities of the actors. The objective of this work is to analyze, with the use of the methodology, potential improvements in the modeling of civil construction contract management in the public administration, investigating the contracting of projects and public building works on UFC campuses. The models were developed and validated with COP professionals involved in the bidding processes and generating them was possible to propose improvement opportunities for the process of project design, budgeting, hiring, monitoring and inspection of the execution of the work.