Motivação no serviço público: estudo de caso dos servidores da Reitoria do Instituto Federal de Educação Ciência e Tecnologia do Ceará

Abstract

This study aims to evaluate the motivation of the civil servants who work at the Rectory of Federal Institute of Education, Science and Technology of Ceará (IFCE). It also intends to analyze the influence of variables as the occupation of management positions and the service time in the level of satisfaction of these workers. The research, regarding to finality, is classified as applied, and on the goal, it is a descriptive exploratory study. For data collection, there were applied online surveys with structured questions, following Likert’s scale, elaborated based on motivational theories as Herzberg, Goal Setting, Expectancy and Equity. The nature of the data collected, it is a quantitative research, considering the use of statistical tools for tabulation and analysis of information, using the Statistical Package for Social Sciences (SPSS) software to apply the test for differences between means, using MannWhitney and Kruskal-Wallis tests. After analyzing the data, the results have been shown, on issues influenced by the variables mentioned above, the employers that have more service time in the institution and occupying management positions are more motivated than those who do not belong to these groups. There are some factors causing dissatisfaction on the civil servants at Reitoria of IFCE, but in general, the level of motivation is good.