Comunidades de práticas virtuais dos técnicos administrativos em educação de instituições de ensino superior

Abstract

The virtual practice community "Public Management of Administrative Technicians in Education" (GPTAE) is presented in the light of virtual practice communities as a group that, using this strategy, broadens and develops knowledge among the components from different regions and linked to different Brazilian higher education institutions (IES). It is a case study, carried out through documentary, bibliographic research and participant observation, with qualitative approach and use of netnography. The results attest to extrapolation of the virtual practice community. The actions leave the virtual field and they are materialized as consequence of the union and engagement of those who are involved in them. It is inferred that the GPTAE community is concerned with collective learning, updating and management of the contents generated and disseminated among its members, as well as it encourages the sharing of knowledge through annual publications for e-book publishing.