Meta-avaliação do programa de melhoria do acesso e qualidade da atenção básica (PMAQ-AB) em Ubajara-Ce: um estudo de caso

Abstract

The changes in the field of health through the development of technologies, aging populations, finance crisis makes assessments an important mechanism to address the information needs of decision makers. Just as the evaluation is needed to assess the evaluation can also assist in decision making in the health field. Thus this Master aims to carry out the Meta-Evaluation of Access Improvement Programme and Quality of Primary Care (PMAQ-AB) that has in one of its phases the External Evaluation. For this we used the evaluative goal of the Joint Comittee standards (1994), which are: utility, feasibility, property and accuracy. By these standards the research aims to observe the PMAQ-AB has techniques that respond to a coherent assessment, among them, it responds to stakeholder information needs (UTILITY) if the PMAQ-AB was planned to avoid it waste of resources (VIABILIADE), to protect the rights of those involved and affected by the evaluation (PROPRIETARY), produces and shows an accurate and reliable information (PRECISION). To answer these questions we designed a questionnaire that was answered by professionals who are part of the program, including four doctors, seven nurses, five technicians in Nursing, three oral health aids, three dentists and seventeen Community Health agents in the period February to May 2015. the doctors, dentists and ASB did not qualify with very good grades the program. Already nurses, technicians Nursing and Community Health Agents described the program as GOOD and VERY GOOD. After uniting all professional categories research has shown that most professionals consider the PMAQ-AB acceptable standards in UTILITY and PROPERTY, and satisfactory in FEASIBILITY and ACCURACY standards. The PMAQ- AB, in general, met the criteria for a coherent assessment