http://repositorio.ufc.br/handle/riufc/23865 2026-06-17T06:21:57Z 2026-06-17T06:21:57Z Pinheiro, Mariane dos Santos http://repositorio.ufc.br/handle/riufc/86790 2026-06-16T20:03:01Z 2025-01-01T00:00:00Z

Título: Qualidade de vida no trabalho e sua vinculação com o comprometimento organizacional: estudo de caso em uma empresa do ramo securitário Autor(es): Pinheiro, Mariane dos Santos Abstract: The quality of life at work involves several factors that can directly impact organizational commitment. This study aimed to analyze the perception of employees from an insurance company in Fortaleza regarding the link between quality of life at work and organizational commitment. To this end, a qualitative and descriptive survey was conducted, with data collected through semi-structured interviews with eight employees of an insurance brokerage firm. Content analysis was used for data interpretation. The findings revealed that some dimensions related to quality of life at work were negatively evaluated by the employees of the studied brokerage firm—compensation and benefits, opportunities for professional growth, work-life balance, and working conditions. The other aspects—social integration, use and development of skills and knowledge, and social relevance—were considered more positively, although respondents clarified that all dimensions had areas for improvement. Regarding organizational commitment, instrumental commitment stood out the most among the responses, as financial factors and the lack of better opportunities in the job market were the main reasons for employees remaining in the organization. The findings suggest that the link between the evaluation of the eight dimensions of quality of life at work contributes to strengthening organizational commitment based on the prioritization of individual interests rather than alignment with the company’s goals. Tipo: TCC

2025-01-01T00:00:00Z Bezerra, Viviane Matias http://repositorio.ufc.br/handle/riufc/86789 2026-06-16T19:58:59Z 2025-01-01T00:00:00Z

Título: A utilização do Scrum no desenvolvimento de projetos e seu impacto no ambiente organizacional: uma revisão sistemática da literatura Autor(es): Bezerra, Viviane Matias Abstract: Organizations seek efficiency and agility in the development of their projects and, faced with a scenario of intense technological transformation and competitiveness, the implementation of Scrum becomes a fundamental strategy for organizations to adapt to market changes. This study analyzes the impacts of implementing Scrum on the development of projects and business processes, analyzing its influence on communication between work teams, product quality and customer satisfaction. The research was conducted by reviewing scientific articles published between 2013 and 2024, allowing the identification of the main motivators, challenges and benefits of agile methodology in organizations. The results show that Scrum improves internal communication, increases delivery efficiency and improves the quality of products and processes, providing value to interested parties. Furthermore, the analysis revealed that the implementation of the methodology depends on factors such as organizational culture, team training and the understanding of being agile in the teams’ mentality. As a limitation, the study identified a temporal variation in the articles, in which their distribution over the years was not homogeneous and there was no in-depth quantitative evaluation that accurately measured the impacts of applying Scrum. Based on these conclusions, it is suggested that future research explore the integration of Scrum with other agile methodologies and a comparative analysis with traditional methods, as well as its application in specific sectors and its impact on organizational culture. Tipo: TCC

2025-01-01T00:00:00Z Guimarães, Isabelle Rodrigues http://repositorio.ufc.br/handle/riufc/86787 2026-06-16T19:40:47Z 2025-01-01T00:00:00Z

Título: Desenvolvimento de competências gerenciais em professores que se tornaram gestores da Administração Pública Autor(es): Guimarães, Isabelle Rodrigues Abstract: This study aims to investigate how teachers who have transitioned into administrative management roles develop managerial competencies within the context of public administration. To achieve this, the research initially sought to identify the essential competencies required for the effective performance of these administrative managers within the Personnel Management Coordination of a Department of Education. Subsequently, the methods and practices adopted for the development of managerial competencies in public management were analyzed. Finally, the challenges encountered in the practical application of these competencies, as well as the strategies used by administrative managers to overcome such difficulties, were examined. This is a qualitative and descriptive study, conducted through semi-structured interviews with teachers who assumed administrative roles in the Personnel Management Coordination of a Department of Education. Data analysis was performed using content analysis techniques, enabling the identification of patterns, challenges, and strategies adopted in the development of managerial competencies. The results indicate that the transition from teaching to administrative management is challenging, requiring the development of new competencies such as leadership, communication, and team management. Learning occurred mainly through practical experience, without structured institutional support, and was driven by self-directed learning strategies and peer exchanges. Given these findings, this study highlights the need for public administration to implement specific managerial training programs, providing structured support for teacher-managers and contributing to the effectiveness of management in the public sector. Tipo: TCC

2025-01-01T00:00:00Z Nogueira, Vinicius Nepomuceno http://repositorio.ufc.br/handle/riufc/86786 2026-06-16T19:35:03Z 2025-01-01T00:00:00Z

Título: A participação discente em empresas juniores e o desenvolvimento de competências profissionais na área de vendas Autor(es): Nogueira, Vinicius Nepomuceno Abstract: The development of professional skills of higher education students occurs through university education, which consists of the content provided by universities, as well as practical experiences by participating in extracurricular, for example, junior enterprises – educational and non-profit associations, managed only by students and supervised, in Ceará, by FEJECE, responsible for promoting the journey of junior enterprises, organizing initiatives that provide extension and support to the business experience of junior enterprises in Ceará. Through this combination, it is possible to bring students closer to the theoretical knowledge obtained in college and the practical experience obtained outside the classroom, providing the students’ professionalization. Given this context, the general objective of this research is to understand how working in junior enterprises, in the sales area, contributes to the development of students' professional skills. Thus, a descriptive and qualitative research was developed through a quantitative survey, with technical bibliographic and field procedures, with data collection from primary sources, through the application of semi-structured interviews with a group of 10 students who are, or have been, part of the Junior Enterprise Movement in the state of Ceará, using the content analysis technique. The research showed that the main hard skills developed during the experience in the junior company in the sales area are knowing how to use the Customer Relationship Management tool, the Office Package and applying sales techniques. While the soft skills are knowing how to relate to customers, instilling confidence in customers, emotional self-control, conflict resolution, leadership, proactivity and knowing how to speak with the right words. In addition, it was also discussed that the main contributions of student participation in the junior enterprise are the promotion offered to the development of skills so that students can enter the job market, the initiatives of business enterprises and FEJECE to develop students' skills, through events and actions, and the view on the part of students that FEJECE contributes more to the development of behavioral skills. Tipo: TCC

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