Caucaia mais acessível: plataforma inovadora de protocolos de saúde mental no âmbito do Selo UNICEF (2021-2024)

Abstract

Child and adolescent mental health represents a major challenge for public management, requiring the development of intersectoral strategies capable of providing comprehensive care and ensuring the rights of children and adolescents. In this context, the present study aimed to develop and validate the technological platform "Caucaia Mais Acessível", designed to organize, integrate, and disseminate child and adolescent mental health care pathways and the Care Library developed within the framework of the UNICEF Seal (2021–2024) in the municipality of Caucaia, Ceará, Brazil. This is a methodological study of an applied nature, with a mixed-methods approach, grounded in Design Science Research (DSR). The study involved the analysis of institutional documents, records, reports, and documents related to the development of the Care Library and child and adolescent mental health pathways, as well as the development and validation of the technological platform. The development process included the identification of functional requirements, information architecture modeling, content organization, prototype development, implementation of accessibility features, validation by specialists, and evaluation by end users. Fourteen expert judges and twenty-six users from the target audience participated in the validation process. Quantitative analysis was performed using descriptive statistics, means, the Content Validity Index (CVI), and the Content Validity Coefficient (CVC). The overall CVI was 0.96 and the overall CVC was 0.80, indicating desirable agreement among specialists and adequate content validity of the platform. Qualitative analysis of participants' suggestions and recommendations supported improvements to the final version of the technology. The results demonstrated that the platform has good usability, applicability, and potential to strengthen communication among services, expand access to information, and promote knowledge translation in the context of child and adolescent mental health. It is concluded that the "Caucaia Mais Acessível" platform constitutes a technological innovation capable of strengthening intersectoral management, the organization of care networks, and the development of public policies aimed at children and adolescents.