A utilização do Scrum no desenvolvimento de projetos e seu impacto no ambiente organizacional: uma revisão sistemática da literatura

Abstract

Organizations seek efficiency and agility in the development of their projects and, faced with a scenario of intense technological transformation and competitiveness, the implementation of Scrum becomes a fundamental strategy for organizations to adapt to market changes. This study analyzes the impacts of implementing Scrum on the development of projects and business processes, analyzing its influence on communication between work teams, product quality and customer satisfaction. The research was conducted by reviewing scientific articles published between 2013 and 2024, allowing the identification of the main motivators, challenges and benefits of agile methodology in organizations. The results show that Scrum improves internal communication, increases delivery efficiency and improves the quality of products and processes, providing value to interested parties. Furthermore, the analysis revealed that the implementation of the methodology depends on factors such as organizational culture, team training and the understanding of being agile in the teams’ mentality. As a limitation, the study identified a temporal variation in the articles, in which their distribution over the years was not homogeneous and there was no in-depth quantitative evaluation that accurately measured the impacts of applying Scrum. Based on these conclusions, it is suggested that future research explore the integration of Scrum with other agile methodologies and a comparative analysis with traditional methods, as well as its application in specific sectors and its impact on organizational culture.