Análise da percepção de empregados públicos do setor de tecnologia sobre o regime home office: impactos na produtividade e bem-estar

Abstract

The Home office (or remote work) is characterized as a work modality that offers flexibility in working hours, as well as other positive aspects such as the potential for savings on food and clothing. Although this form of work has existed for some time, in Brazil it was only widely implemented during the pandemic as a measure to prevent COVID-19. Following the pandemic period, and after verifying that remote work significantly contributes to productivity and well-being, many organizations—including public enterprises, chose to continue with the modality. Given this context, the research aimed to understand the perception of public employees at a state-owned technology and banking services company in Brazil. This is a qualitative study involving an online questionnaire and the use of a Likert scale to measure respondents' perceptions. For the analysis of open-ended questions, Bardin's Content Analysis technique (2011) was employed to categorize the results into thematic axes, providing an in-depth understanding of the participants’ statements. The research results identified that, with the exception of respondents who strictly work in loco (on-site), all others aspire to the adoption of the home office model to better manage factors such as commute time, meals, family time, and self-care. This clearly demonstrates that the modality is viewed as a potential enhancer of well-being. It was also possible to infer that the respondents believe that, with appropriate management and the necessary maturity for working from home, they can deliver better results.