Desenvolvimento de um sistema supervisório auxiliar para os Blocos de Utilidades de uma indústria de calçados

Abstract

In this present work, an auxiliary supervisory system for the Utility Blocks (UBs) of a shoe industry was developed. These UBs concentrate critical equipment such as compressors, chillers, cooling towers, and nitrogen generators, whose failure directly impacts production. The identified problem was that maintenance procedures were carried out manually and in a decentralized way, relying on notebook records and inefficient communication between technicians, management, and supervisors. This resulted in information loss, communication noise, and delays in decision-making. The proposed solution was the implementation of a Business Intelligence (BI) system designed to centralize information and provide continuous and accessible consultations, ensuring greater clarity, agility, and reliability in the maintenance process. After implementing the system, improvements were observed mainly in failure detection time, organizational improvements in assets and a reduction in communication noise between technicians and management.