Código, pressão e burnout: a síndrome de burnout no ambiente de desenvolvimento de software

Abstract

This article analyzes the factors that contribute to the occurrence of Burnout Syndrome among software developers, considering organizational, professional, and psychosocial factors that impact mental health in the IT environment. The research adopted a descriptive, applied, and mixed-methods approach, with data collected through an online questionnaire applied to 70 professionals in the field, including both closed and open questions on sociodemographic profile, working conditions, Burnout dimensions, and coping strategies. The results reveal a high prevalence of emotional exhaustion, moderate depersonalization, and reduced professional accomplishment, associated with task overload, tight deadlines, extended working hours, and lack of recognition. The analysis indicates that productivity pressure, a high-competition culture, and imbalance between personal and professional life are central factors in the development of Burnout. Coping strategies suggested by participants include flexible working hours, realistic deadline planning, task redistribution, clear communication, professional recognition, and leadership training. It is concluded that preventing Burnout Syndrome requires structural organizational actions combined with individual measures, contributing to healthier, sustainable, and more humanized work environments in the context of software development.