Design e avaliação de um guia para acessibilidade em dispositivos móveis com a ABNT NBR 17060

Abstract

Development teams increasingly need to treat accessibility as a mandatory legal requirement in the software creation process. The ABNT NBR 17060 standard objectively establishes guidelines that must be followed by applications on mobile devices. In this context, this work proposes the development of a system that provides materials tailored to different professional profiles involved in software development, such as developers, designers, managers, testers, and content creators. The applied methodology is divided into two main stages. The first focuses on creating content related to the Technical Standard, organized into seven steps, which include studying materials available online, drafting texts based on various sources, and leveraging artificial intelligence (GPT-4) for support. The final content presents the 185 adaptations of the standard, which were reviewed by 10 experts (two from each profile). The second stage focuses on building an interface to make the content available online. This process involved using low- and high-fidelity prototyping techniques, inspired by a mood board, and culminated in usability tests with five participants to evaluate interactions. As a result, Ramplifica (www.ramplifica.com.br) was developed, a website that organizes and presents the 37 mandatory requirements of the ABNT NBR 17060 standard. The system adapts communication to address the specific needs of each professional profile, facilitating the understanding and practical application of accessibility guidelines.